The most common cause for this issue, is that one of the system files may get corrupted. Related : Fix HDMI Sound Not Working in Smart TV when connected to Windows PC Fix #3: Check IDTN64.cpl and sttray64 files If that doesn’t work out try the next step. In the same fashion, if you run your PC in safe mode and if the Control panel is working, then it should resolve itself. The easy solution for many Windows problems is running your computer in safe mode. If this doesn’t work out, move to the next step. This is the first major step you need to take if your control panel is not working. So as an initial defense, first run a full scan of your computer.
It is no less than other products and can detect any virus or trojans that may have corrupted your system. The Windows Defender present in 10, is a good anti-virus product developed by Microsoft.